Do your caregivers have flu and Tdap vaccines?

We recommend every newborn caregiver have a current-season flu shot and a Tdap booster on record, following CDC guidance for adults around babies under 6 months, and we share documentation with the family before the first shift. Families can also ask for MMR, COVID-19 and TB screening records. Our newborn health protocol lists every step with the CDC, AAP or ACOG source and date beside it — and every plan should be confirmed with your pediatrician.

How are candidates verified?

Every caregiver is drawn from our vetted community and checked against references, identity, and background records before any family is introduced.

What is the care warranty?

Replacement coverage comes with every package — 90 days on Essential ($1,500), 6 months on Premium and Little Explorer ($2,500) and 12 months on Full-Time and Big Adventure ($3,500), plus taxes. A $500 registration / retainer fee is due before Zoom interviews and is credited toward your package; the balance is due before any in-person meeting, trial or hire. If a caregiver has to step away or a match isn't working, we replace her within that window at no additional placement fee. All agency fees are final and non-refundable.

How do I request a replacement under the warranty?

Call 728-200-1033 or message your consultant with your package, your specialist's name, and what's happening. We confirm the same business day whether your request falls inside your window, send a shortlist within 24–48 hours, and you choose who comes. The full terms sit just below the fee cards under 'When the warranty applies'.

Can we book overnight care or sleep training only?

Yes — Newborn Care Specialists are available for overnight nights, sleep training, or full live-in rotational terms, from the first weeks through the first year.

What happens when our baby outgrows the newborn specialist?

The placement transitions rather than ends. Sleep training and overnight care run through the first three months, then a baby nanny takes over from around three months, and a toddler nanny from twelve months. We plan the handover weeks ahead with an overlap, so the routine your baby already knows never resets — and in most families the terms go higher from there.

Do you offer travel care?

Yes — rotational and travel-ready nannies for families who move seasonally or internationally.

Does the nanny bring toys, or should we already have them?

She works with what is already in the house and keeps a short, rotating shelf of wooden and Montessori materials matched to your child's current stage. Before the first week your consultant can send a short list — what to buy, what to borrow from what you own, and what to leave alone — so nobody arrives to an empty floor or a room full of plastic.

Do the specialists use a baby-tracking app?

Only if your family chooses one. A specialist enters feeds, sleep, diapers and any doctor-requested observations into your chosen app, or keeps a paper log if you prefer. Apps such as Nara Baby and Baby Connect can help invited parents, family members and specialists see the same record, but entries are made by people — not automatically measured. We are not affiliated with either app. At every shift change the team reviews the record aloud, confirms the care plan with you and removes access when a placement ends.

Why do pediatricians recommend vitamin D drops — and is it vitamin D or vitamin B?

It is vitamin D — the recommendation for infants concerns vitamin D, not vitamin B. Vitamin D helps a baby build strong bones and prevents rickets, and breast milk usually does not provide all the vitamin D a baby needs. That is why pediatricians recommend 400 IU of vitamin D every day, starting shortly after birth, for babies fed breast milk — or breast milk plus formula. Babies drinking 32 oz or more of formula a day usually don't need drops, because formula is fortified with vitamin D. Exact dosing is always a pediatric decision: confirm the plan, the dose and any changes with your own pediatrician at your next visit, and your specialist will give the drops exactly as your doctor directs, logging every dose.

What do families pay their specialist directly?

The real rate the Florida market pays this level of expertise — expert newborn care specialists, night baby nurses and night nurses — runs $25 to $45 an hour, paid directly to the caregiver. The rate depends on experience, the term, and whether care is overnight or around the clock. Your placement fee covers our referral and the care warranty; the caregiver's hourly pay is a separate arrangement between you and her.

Who is the specialist's employer — the agency or our family?

Your family. Verified Nannies is a third-party referral agency: we introduce, vet and stand behind placements, but we do not employ, pay or hold accountability for paying your specialist. She works directly for your family, under your direction, in your home — and you agree with her on the form and schedule of payment that works best for both of you, following the market guidelines and pay standards the private-care market usually suggests.

When should we book our newborn care specialist?

At least 3 months before your baby's arrival — always highly recommended. The best specialists are held early, and we can assist you with that: share your due date and we match and hold the right specialist for your arrival. Specialists usually stay with a family for 3–4 months, then transition out once their mission is accomplished — your baby sleep-trained through a healthy protocol, with expertise — and the next stage of care steps in.